Onboarding (i.e., preloading the survey) is easy and takes approximately 5 minutes.
A Terrace Metrics representative will work directly with a designated district Champion to ensure that the onboarding process is successful.
Approximately 1-2 weeks prior to the survey administration, a member of Terrace Metrics will be on hand to train each school’s response team (which typically consists of the school psychologist, counselor/nurse/social worker and designated administrator). During this meeting, which lasts 45-60 minutes, response team members will understand and interpret the student report, and the steps that should be taken once the report is posted. Terrace Metrics will be on hand during and even after survey administration to ensure that the user experience is positive and the process runs smoothly.